I'm currently using RefWorks, but want to switch to another citation management software - can I move my references?
You can export to almost any other citation management software using standard formats such as RIS or BiBTex. Navigate to References > Export, then choose "Bibliographic Software" as your export format. If you wish to maintain your folder structure you will need to export your account one folder at a time.
Hit Export and a file will be downloaded. Find this file, then open it with Zotero. The references will import automatically.
More faqs relating to RefWorks are available here.